Stakeholder Engagement

Our stakeholders include our tenants, investors and lenders, our manager and its employees, as well as the communities in which we own properties. Our continued success depends on our ability to effectively engage with each of our stakeholders:

Our Tenants

We lease space to tenants across the U.S., including federal, state and other governments contributing over 60% of our annualized rental income. We work regularly with the U.S. General Services Administration (GSA), which oversees the vast majority of the federal government’s leases, and our other government tenants to satisfy increasingly stringent government mandates relating to building certifications, utilization rates and security measures as well as recycling, fuel efficiency and emissions standards for leased properties.

In recent years, the U.S. Government has instituted "green lease" policies that allow a government tenant to favor Leadership in Energy and Environmental Design for Commercial Interiors, or LEED®-CI, certification in selecting new premises or renewing leases at existing premises. In addition, the Energy Independence and Security Act of 2007 allows the GSA to give preference to buildings that have received an "Energy Star" label. The GSA also seeks properties utilizing sustainable/green cleaning products and supplies and recycling programs for both waste and construction debris/materials. Our effort to obtain such certifications/labels and manage our properties in a sustainable manner benefit our business while also bettering the environment.

Our tenant engagement process begins with discussions prior to our acquisition of a property or during negotiations with existing and new tenants. We seek insight into our tenant’s intentions, desires, priorities and requirements and incorporate this knowledge into our acquisition, leasing and property management strategies.

Our Manager and its Employees

The RMR Group LLC (“RMR”) provides business and property management services to us. RMR oversees a large portfolio of publicly owned North American real estate. As our manager, under the direction of GOV’s Board of Trustees, RMR is focused on and accountable for GOV’s sustainability initiatives.

RMR is an Equal Opportunity Employer that strives to hire, retain, and develop the real estate industry’s top talent. At RMR, employees are active contributors who seek to provide quality service to our stakeholders.

RMR recognizes and rewards its employees’ hard work and contributions. RMR seeks to educate its employees about company goals and objectives and how each employee’s responsibilities contribute to business success. RMR provides employees with ongoing coaching and feedback opportunities, encouraging them to bring their best ideas forward to add value to the organization. Additionally, RMR provides an annual performance review and merit increase/bonus award cycle. At RMR, employee engagement is a priority. RMR has utilized an employee engagement survey, which garnered over 90% participation, to measure employees’ commitment and connection to RMR and the companies it serves, including us. By soliciting employee feedback, RMR can identify and improve those leadership, business and management practices that drive higher employee satisfaction and business performance.

Our Communities

We own properties in more than 42 metropolitan statistical areas (MSAs) across the United States and, with RMR, pride ourselves on involvement within these communities. Each year, we allocate $25,000 of our corporate budget to charitable donations. RMR also is actively involved in community outreach and charitable giving. For instance, RMR has historically sponsored an annual charitable gift giving program as a result of which, since the program’s inception in 1999, RMR employees have donated over $1.7 million to charitable organizations across the United States.

RMR also encourages all of its employees to support causes and organizations in local communities. For example, in 2015, employees at RMR’s headquarters participated in a Thanksgiving Food Drive contributing over 2,700 pounds of food donations to the Greater Boston Food Bank. In addition, the RMR corporate office enthusiastically participated in the Floating Hospital for Children at Tufts Medical Center’s holiday toy drive. At our Capitol Place property in Sacramento, CA, RMR employees organized a “Giving Tree” where staff and tenants purchased gifts for children at the Sacramento Children’s Hospital. Additionally, a holiday “Toys for Tots” campaign was organized by RMR at our 1401 Rockville Pike office in Maryland.

Strong minds, strong hearts, strong culture is an emerging theme at RMR. An increasing number of RMR employees are taking advantage of wellness programs that not only challenge employees to care for themselves but also connect with their colleagues in the process.

  • Teams of RMR employees throughout the country participated in the “Summer Walking Challenge.”
  • A significant number of employees participated in RMR’s annual Flu Shot program.
  • Educational seminars are regularly available to employees on a range of topics, including available 401K benefits and Microsoft Office software programs.

Our Investors/Analysts/Lenders

We became a public company through an initial public offering on the New York Stock Exchange in 2009. In July 2015, we moved our listing to the Nasdaq. Our shareholders include institutions and individual investors. We also are followed by a number of research analysts and have banking relationships with numerous domestic and international financial institutions.

At GOV, we maintain an open dialogue with the institutions and individuals that invest in our company as well as the analysts that publish research about our company and the financial institutions that lend to us and provide us cash management services, capital markets services and advice. Increasingly, our conversations with and disclosures to these individuals include information regarding our environmental, social and governance (ESG) practices. The Sustainability section of our website was developed, in part, to address these due diligence needs.

For further information about these or other topics, please contact our investor relations department at 617-219-1410 or

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